Return & Refund

Exchanges

We have a 60 day exchange policy. The 60 days starts the day the shirt is delivered to you, based on the USPS tracking. The shirt must be back to us by the 60th day.

Exchanges are accepted for the following reasons:

The size didn’t work for you

You want a different color

You want a different design

*Please note that there are no exchanges accepted on custom items, clearance shirts or imperfection sales.

We only allow exchanges on items that are new and have not been worn or washed.

Please email us (support@Therockin.com) before sending back your shirt. We will approve your exchange and email you back with specific instructions.

Your exchange will be processed after we receive your shirt in the mail. The replacement shirt can take up to a week to ship out.

Item exchange send to : The Rockin - 3501 Jack Northrop Ave Suite #ADM888 Hawthorne, CA 90250.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You will be charged 20% of the value of the item you wish to change + Additional cost for a larger size or other style (if applicable).

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Returns

We have a 60 day return policy. The 60 days starts the day the shirt is delivered to you, based on the USPS tracking. The shirt must be back to us by the 30th day.

Returns are accepted for any reason, but please give us a brief explanation as to why you’d like to return the item. We only allow partial refunds on items that are new and have not been worn, unless the product is somehow flawed.

*Please note that there are no returns accepted on custom items, clearance shirts or imperfection sales

Please email us (support@Therockin.com) before returning an item. We will approve your return and email you back with specific return instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You will be charged 25% of the value of the item you wish to refund.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You will be refunded the price of the item, minus our base shipping costs (even if you received free shipping originally). When your refund is processed a credit will automatically be applied to your credit card or original method of payment. For credit card refunds, it can take up to 3 days for the money to post to your account. If you have not seen a refund by the third day, please contact your bank first. If you still don’t see something, please let us know.

Item return send to : The Rockin - 3501 Jack Northrop Ave Suite #ADM888 Hawthorne, CA 90250.

Refunds on wrong address:

It is your responsibility to supply a correct address. If your order is shipped to the wrong address and returned to our office, we can reship it to you for a $3.99 fee. If you don’t want to pay the fee, we can give you a refund for the order, minus the base shipping charge (even if you received free shipping originally).

*There will be a 10% cleaning fee for any shirts returned with pet hair or other markings

Holiday Season Refund/Exchange Policy

*Active for orders placed October 1st – December 31st

For Returns, we follow the same policy year round. Please refer to the Return Policy above for more information.

For Exchanges, we will allow a 60 day time frame rather than the normal 30 days. If 60 days have gone by from a purchase made between November 1st and December 31st, unfortunately we can’t offer you an exchange.

This is the only exception made for exchanges. All other information for exchanges can be found above.

Feel free to contact us at support@Therockin.com if you have any questions.

Sizing Charts

Youth T-Shirt G200B Gildan Ultra Cotton***G200 Gildan Ultra Cotton T-Shirt

  • 6.1-ounce, 100% cotton
  • Double-needle neck, sleeves and hem; Roomy Unisex Fit
  • Ash is 99% cotton, 1% poly; Sport Grey is 90% cotton, 10% poly; Dark Heather is 50% cotton, 50% polyester
  • Decoration type: Digital Print
  • Made by Gildan
  •  

     -----------------------------------------------

    ***G200L Gildan Ladies' 100% Cotton T-Shirt 

  • 6.0 oz.; 100% preshrunk cotton; Sport Grey is 90/10 Dark Heather is 50/50
  • Narrow 5/8 inch seamless collar
  • Ladies' fit with shorter body length and tapered sleeves
  • Decoration type: Digital Print
  • Made by Gildan

  •  

     -----------------------------------------------

    ***G500 Gildan 5.3 oz. T-Shirt

  • 5.3-ounce, 100% cotton (99/1 cotton/poly (Ash) & 90/10 cotton/poly (Sport Grey)
  • Seamless double-needle 7/8
  • Taped neck and shoulders; Tearaway label
  • Decoration type: Digital Print
  • Made by Gildan®

  •  

    -----------------------------------------------

    ***B8800 Bella + Canvas Flowy Racerback Tank

  • 3.7 oz., 65% polyester, 35% viscose; 30 singles
  • Racerback with sheering at seam; sideseamed merrowed bottom hem
  • Easy, drapey fit; Runs small, order one size up for a fuller fit
  • Decoration type: Digital Print
  • Made by Bella + Canvas

  •  

     

    -----------------------------------------------

    ***DT4501 District Junior's Vintage Wash V-Neck T-Shirt

     

  • 3.7-ounce, 100% ring spun combed cotton
  • 90/10 ring spun combed cotton/viscose (Heather Grey)
  • V-neck
  • Decoration Type: Digital Print
  • Made by District®
  •  

    ----------------------------------------------- 

    ***G240 Gildan LS Ultra Cotton T-Shirt

     

  • 6.1-ounce, 100% cotton
  • Ash is 99% cotton, 1% poly; Sport Grey is 90% cotton, 10% poly; Dark Heather is 50% cotton, 50% polyester
  • Double-needle neck, sleeves and hem; Unisex sizing; consult size chart for details
  • Decoration type: Digital Print
  • Made by Gildan®
  •  

    -----------------------------------------------

    ***G185 Gildan Pullover Hoodie 8 oz.

     

  • 8 oz 50/50 cotton/poly
  • Air jet yarn creates a smooth, low-pill surface
  • Double needle stitching; Pouch pocket; Unisex sizing
  • Decoration type: Digital Print
  • Made by Gildan
  •  

     -----------------------------------------------

    ***G180 Gildan Crewneck Pullover Sweatshirt 8 oz.

  • 8 oz; 50% cotton/50% polyester
  • Air jet yarn for a softer feel and no pilling
  • 1x1 athletic rib cuffs and waistband with spandex; Double-needle stitching
  • Decoration type: Digital Print
  • Made by Gildan
  •  

    -----------------------------------------------

    ***NL3900 Next Level Ladies' Boyfriend T-Shirt

  • 4.3 oz, 100% combed ring-spun cotton jersey; Fabric laundered
  • Heather Gray 90% cotton/10% polyester; 32 singles for extreme softness
  • Slim Fit, please refer to size chart for actual garment measurements
  • Decoration type: Digital Print
  • Made by Next Level

  •  

    -----------------------------------------------

    ***NL6760 Next Level Ladies' Triblend Dolman Sleeve

  • Preshrunk 4.3 oz, 50% polyester/25% cotton/25% rayon jersey
  • 32 singles for extreme softness
  • Set-in 1x1 tri-blend baby rib collar with front cover-stitch
  • Decoration type: Digital Print
  • Made by Next Level

  •  

    -----------------------------------------------

    ------------------ YOUTH SIZE ------------------

    ***Youth T-Shirt G200B Gildan Ultra Cotton

     

  • 6.1-ounce, 100% cotton; Sport Grey is 90% cotton, 10% poly
  • We suggest ordering one or two sizes up for a fuller fit
  • Please refer to size chart for actual garment measurements
  • Decoration type: Digital Print
  • Made by Gildan®
  •  

     

    -----------------------------------------------

    ***Youth Crewneck Sweatshirt PC90Y Port and Co.

     

  • 9-ounce, 50% cotton, 50% polyester fleece
  • Cover seamed crewneck, arm seams and waistband
  • We suggest ordering one or two sizes up for a fuller fit; Please refer to size chart for actual garment measurements
  • Decoration type: Digital Print
  • Made by Port & Co®
  •  

    -----------------------------------------------

    ***Youth Sporty T-Shirt YT200 Sport-Tek

     

  • 100% Cotton
  • Rib knit neck; Curved hem
  • Colorblock ¾ raglan sleeves
  • Decoration type: Digital Print
  • Made by Sport-Tek®
  • -----------------------------------------------

    ***Youth Jersey T-Shirt 6101 LAT

     

  • 4.5 oz., 100% combed ringspun cotton fine jersey; Heather is 93% cotton, 7% polyester
  • Ribbed collar
  • Double-needle hemmed sleeves and bottom
  • Decoration type: Digital Print
  • Made by LAT
  •  

    -----------------------------------------------

    ***Youth Jersey Short Sleeve T-Shirt 3001Y Bella + Canvas

     

  • 4.2 oz., 100% combed and ringspun cotton; 30 singles
  • Dark Grey Heather is 52% combed ringspun cotton, 48% poly
  • Sideseamed; Youth unisex
  • Decoration type: Digital Print
  • Made by Bella + Canvas
  •  

    -----------------------------------------------

    ***Youth Jersey LS T-Shirt 3501Y Bella + Canvas

     

  • 4.2 oz.,100% combed and ringspun cotton; 30 singles
  • Dark Grey Heather is 52% combed and ringspun cotton, 48% polyester
  • Sideseamed; Ribbed cuff
  • Decoration type: Digital Print
  • Made by Bella + Canvas
  •  

    -----------------------------------------------

    ***Boys' T-Shirt NL3310 Next Level 

     

  • 4.3 oz, 100% combed ring-spun cotton jersey
  • Heather Gray 90% cotton/10% polyester 32 singles
  • Set-in 1x1 baby rib collar
  • Decoration Type: Digital Print
  • Made By: Next Level
  •  

    -----------------------------------------------

    *** Girls' Princess T-Shirt NL3710 Next Level

     

  • 4.3 oz.100% combed ringspun cotton fine jersey
  • This is a fitted shirt. Order next size up for a fuller fit.
  • Fabric laundered for reduced shrinkage
  • Decoration Type: Digital Print
  • Made By: Next Level
  •  

    -----------------------------------------------

    *** Youth Triblend Crew NL6310 Next Level

     

  • Preshrunk 4.3 oz, 50% polyester/25% cotton/25% rayon jersey
  • 32 singles for extreme softness
  • Tri-blend has a heather look for all colors
  • Decoration Type: Digital Print
  • Made By: Next Level
  •  

    -----------------------------------------------

    *** Youth Lightweight T-Shirt 4.5 oz 990B Anvil

     

  • 4.5 oz., pre-shrunk 100% combed ringspun cotton, 30 singles
  • Heather Grey is 90/10 combed ringspun cotton/polyester
  • Heather colors and Neons are 35/65 combed ringspun cotton/polyester
  • Decoration type: Direct To Garment Print
  • Made By: Anvil
  •  

    -----------------------------------------------

    *** Youth Raglan Sleeve Wicking T-Shirt 2791 Augusta

     

  • 100% polyester
  • Self-fabric crew neck collar;
  • Double-needle hemmed bottom and sleeves
  • Decoration type: Digital Print
  • Augusta
  •  

    -----------------------------------------------

    *** 1790 Augusta Ladies' Wicking T-Shirt

     

  • 100% polyester wicking knit
  • Ladies' fit; Self-fabric V-neck collar
  • Set-in sleeves; Double-needle hemmed sleeves and bottom
  • Decoration type: Digital Print
  • Made by Augusta®
  •  

    -----------------------------------------------

    *** 3005 Bella + Canvas Unisex Jersey SS V-Neck T-Shirt

     

  • 4.2 oz., 100% combed ringspun cotton; 30 singles
  • Dark Grey Heather is 52/48 cotton/polyester
  • Side seams, Unisex sizing; Coverstitched v-neck and hemmed sleeves; Shoulder-to-shoulder taping
  • Decoration type: Direct To Garment Print
  • Made by Bella+Canvas
  •  

    -----------------------------------------------

    *** 3501 Bella + Canvas Men's Jersey LS T-Shirt

     

     

  • 4.2 oz., 100% combed and ringspun cotton; 30 singles
  • Dark Grey Heather is 52/48 cotton/polyester
  • Sideseamed; ribbed cuffs
  • Decoration type: Digital Print
  • Made by Bella + Canvas
  •